• 079 100 5171
  • info@digitalfingerprint.co.za
  • 546 16th Road, Randjespark, Midrand, 1685
CONTACT US

CONTACT US

Send Us A Message
Our Journey

The trust and satisfaction of our clients.

ABOUT US
"One of the standout features of their product is the exceptional customer support. In my experience, the team behind this product has been quick to respond and incredibly helpful. It's reassuring to know that they stand firmly behind their product."
Simbongile Bantubani
Simbongile BantubaniManaging Director at Afrinov (Pty) Ltd

FAQs

Frequently Asked Questions

Find out more on what our clients and the community are asking frequently.

Digital Fingerprint is a digital transformation partner that helps organisations digitise their workflows, automate business processes, and use data intelligently.

*Initial one-to-one consultation, Health & Fitness Assasments Bespoke training program planing, Custom Nutrition plan & recipes. Weekly Progress Reviews

*Initial one-to-one consultation, Health & Fitness Assasments Bespoke training program planing, Custom Nutrition plan & recipes. Weekly Progress Reviews

Toggle Content

Close Close

How We Work

Our Approach – Rather than responding to opportunistic demands and sales pressure, we believe business considerations and people come before solutions. We work with each of our clients to uncover their blind spots, unravel complexity, and deliver real, lasting change.

Discover – Up close, complex challenges are never as complex as they seem. That’s why we seek first to understand your business and your unique context before we do anything else. Starting with a deep and thorough understanding of the problem or opportunity, the insights and best solutions begin to emerge. ​

Solution Design – Each client’s complexities are unique. That’s why every one of our projects and proposals are too. Together with you, we work toward finding the smartest, simplest solutions to optimise and streamline your people, processes and tech. Being technologically agnostic allows us to find the best-suited results that will lead to the biggest long-term impact.​

Delivery – Bringing your people, processes and tech together doesn’t end with a plan, we commit to making it a practical reality. Working closely with our clients from start to finish, we walk alongside you as various approaches are implemented—refining, enhancing and coaching where need be.​

Close Close

Data Policy

Welcome to our website – This Data Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with our services, or otherwise engage with us. We are committed to respecting your privacy and safeguarding your data. By using our website, you agree to the terms outlined in this Data Policy.

Information we collect – We may collect personal information that you voluntarily provide to us, such as your name, email address, and other contact details when you register for an account, subscribe to our newsletter, or use our services. We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, and usage patterns. This information helps us improve our services and enhance your user experience. ​

Use of information – We use your personal information to provide, maintain, and improve our services, as well as to communicate with you about updates, new features, and relevant information. We may use analytics tools to analyze user behavior and trends, helping us better understand how users interact with our website and improve our offerings. With your consent, we may use your contact information to send you promotional materials, newsletters, and other marketing communications. You can opt-out of these communications at any time.​

Marketing and communication – With your consent, we may use your contact information to send you promotional materials, newsletters, and other marketing communications. You can opt-out of these communications at any time.​

Third-Party Service Providers – We may share your information with third-party service providers who assist us in operating our website, conducting business, or servicing you. These third parties are obligated to keep your information confidential.​

Security Measures – We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.​

Close Close

Terms Of Use

Digital Fingerprint (Pty) Ltd is a registered entity with CIPC. All references in this Privacy Notice (“notice” or “privacy notice”) to “us”, “we”, “our” are also deemed to include, unless stated otherwise, Digital Fingerprint (Pty) Ltd.

Acceptance – You acknowledge and agree that access to this website is provided only in accordance with these terms. By using the website, you indicate that you have read and understood these terms, that you accept that these terms are binding on you and that you agree to abide by these terms. If you do not agree to these terms, please do not make use of this website.

Capacity – You agree to these terms on the basis that you have the capacity to visit this website.

Transmission of Information – You acknowledge and accept that information transmitted via the internet, including email, is susceptible to unlawful access or monitoring. You shall bear all risk of transmitting such information in this manner and under no circumstances will we be liable for any loss, harm or damage suffered by you as a result. We reserve the right to request independent verification of any information transmitted via the website or email, and you consent to such verification should we deem it necessary.

Trademarks – All our trademarks are our property and you may not use them without our permission. All other trademarks are their respective owners’ property.

Restrictions – You may not change, hire out, reverse engineer, distribute, sell, publish, copy or reproduce this website without our permission.

Third Party Sites – As a convenience to you, this website may provide links to other websites. This does not constitute an endorsement or any warranty as to the content of such third-party websites. You agree that if you visit these sites, you do so at your own risk and you remain solely responsible for complying with the terms and conditions applicable to such third-party websites.

Own risk – You use this website at your own risk and we make no warranties about it. Indemnity You indemnify us against any liability related to your use of this website.

No Warranties or Representations – This website, the content provided or information contained therein is provided “as is” and without warranty whether expressed or implied thereto. Without limiting the generality of the aforegoing, we do not warrant that the website or information will be error-free or will meet any particular criteria of accuracy, completeness or reliability of information, performance or quality. Although we have taken reasonable measures to ensure the integrity of this website, including the content provided and the information contained therein, there is no warranty of any kind, expressed or implied, made by us, regarding the information or aspect of any service provided.

Amendments, Suspension, Termination and Limitation – We reserve the right to amend, suspend, or terminate this website or these terms of use at any time without notice. Any changes will appear in this document. If you use this website after the changed terms of use have been posted, you will be deemed to have accepted the changed terms of use. We may also impose limits or conditions on access to certain services, features or functions and we may restrict access to parts of or all of the services on the website.

Applicable laws – These terms will in all respects be governed and construed in accordance with the laws of South Africa. You submit to the non-exclusive jurisdiction of the Courts of South Africa. If any part of the terms is found to be invalid or unenforceable, it shall be severed without affecting the remainder. Waiver Failure or neglect by us to enforce at any time these terms, will not be construed as a waiver of our rights, nor will such failure or neglect in anyway effect the validity or the whole or any part of these terms, nor prejudice our rights to take subsequent action.

Close Close

Privacy Policy

Digital Fingerprint (Pty) Ltd is a registered entity with CIPC. All references in this Privacy Notice (“notice” or “privacy notice”) to “us”, “we”, “our” are also deemed to include, unless stated otherwise, Digital Fingerprint (Pty) Ltd.

We are committed to protecting your privacy and complying with applicable data protection and privacy laws. This notice provides you with information about our online collection and use of personal information. Personal information includes any information by which you can be identified and which relates to you as an identifiable individual such as your name, physical and postal addresses, e-mail address, race, sex, age and/or internet address of the domain from which you are visiting. The terms of this notice apply to the website and are subject to the Terms of Use.

Collection of personal information – While you use our website, we may collect your personal information or you may provide it to us for example, when you request us to contact you, you may provide your name, email address or telephone number. We make use of third-party tools to assist us in tracking users and their activity on our site, this allows us to provide a better and more personalized experience.

Use of Cookies – If you use this website, we may collect technical information through the use of cookies. For example, what pages of the website were visited by each user and any documents downloaded. The purpose of cookies is to enable us to provide a more valuable online experience to you and enhance your future visits to our website. Cookies are programs that we transfer to your computer’s hard drive and which only store information from your browser, they cannot access data on your hard drive.

Cookies cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet. Cookies are text files that cannot transfer viruses to your computer or mobile device. You can set your browser to notify you if cookies are to be transferred, or to reject cookies, but this may limit or prevent your use of some of our web pages.

Use of personal information – We collect and use your personal information to better understand our clients, to display content that is relevant to you, to operate and improve the website and assist us with website administration, to comply with legislative requirements, and for any purposes deemed necessary or required by us to enforce the Terms of Use of the website.

Disclosure of personal information – We do not sell, exchange, rent or trade your personal information with anyone. We may share your personal information with third party service providers who perform services on our behalf, in any country in the world. We will need to disclose your personal information to our employees, who require it to do their jobs. We reserve the right to disclose your personal information, without notice, if required to do so by law.

Security of personal information – Whilst we cannot guarantee the absolute security of your personal information, we take reasonably practical and appropriate measures to keep it secure by following generally accepted security policies and rules, including the use of encryption technology. However, we do not accept any liability for any unauthorised access or loss of personal information despite our best endeavours, and accordingly you indemnify us against such unauthorised access or loss of personal information. Personal information collected by us may be processed and stored in South Africa or any other country in which we, or our service providers, or agents maintain facilities, and by using this website, you consent to any such transfer or information outside of your country.

Third Party Sites – If you use our website and follow a link from it to another website, different privacy policies may apply. We assume no responsibility for the policies or practices of such linked websites. Prior to submitting any personal information to a website, you should read the privacy notice applicable to that website.

Access to and correction of personal information You have the right to request your personal information that we hold, in order to update, correct, verify or delete (within reasonable and legal boundaries) such information.

Minors – We do not intend to solicit or collect personal information from anyone under the age of 18 without the permission of their parent or guardian. If you are under the age of 18, you should not use, or enter information on, this website.

Disclaimer – We intend to take reasonable precautions to abide by this privacy notice. Nevertheless in the event that we do not comply with all terms in this notice, you agree, by using this website and by submitting information to this website, that your sole and exclusive remedy against us will be to have us promptly correct the handling of your information in the future to accord with this privacy notice, and to notify anyone to whom we have directly transferred any information, of the correct information or to cease using such information.